• We align to ACI's green-airport concept and our certified professionals design environmentally  sustainable concessions.
  • Founded on 2 decades of successful planning and project managing commercial space.
  • Successfully delivered projects with environmental challenges at airports in Asia.
  • Team of project managers and planners specializing on space planning for concessions in Airports, with past projects in 15 countries serviced with offices and associates based locally. 
  • Our professionals are equipped with extensive industry careers and have wide experience in conducting senior level concession planning & project implementation assignments. 
  • We guide and adopt sustainable proven practices in our design process,

TSP Travel Retail Space Planners was founded in 1994 following a five-year collaboration with Cook Neil and Associates (UK)—a pioneering travelretail  consultancy led by:

• Jim Neil – Former Commercial Director of Heathrow Airport

• Tom Cook – Architect based in Connecticut, USA

• Brian Masters – Former GM of Duty Free Operations in the Middle East

This partnership laid the foundation for our deep understanding of airport retail dynamics and global best practices.


Our Mission

To design and optimize airport commercial spaces that elevate the passenger experience and maximize retail performance.

Global Recognition

We are proud members of the Airports Council International’s World Business Partners, reflecting our commitment to excellence and innovation in airport retail planning.






Our Professionals bring to you a wealth of experience(based on actual ground experience gained):
Principal Project Director:

  •  15 years or more of experience in Management & Master Planning of Airport's commercial areas (restricted and non-restricted).
  • Have experience at 5 multi-terminals international airports or more in 5 different countries.
  • Have successful delivery experience in all 3 phases of work from concept design to construction details, planning and compliance documentation to construction management and documentation. Successful completion of at least USD$5 million project budget.

Project Director:

  • 10 or more years of experience in Management & Planning of Airport's commercial areas (restricted and non-restricted)
  • Have experience at 5 airports with at least 2 Terminals or more in 3 different countries.
  • Have experience in all 3 phases of work from concept design to construction details, planning and compliance documentation to construction management and documentation in a single project. Successful completion of at least USD $2 million project budget.

Senior Project Manager:

  • 5 or more years of experience in Single-terminal International Airports. Management & Planning of Airport's commercial areas (restricted and non-restricted)
  • Successful experience at 5 International Airports or more in 3 different countries.
  • Successful experience in 2 phases of work from preparation of construction details, planning and compliance documentation to construction management and documentation in a single project. 

Project Manager

  • 3 or more years of experience in Single-terminal International Airports. Management & Planning of Airport's commercial areas (restricted and non-restricted)
  • Successful experience at 2 International Airports or more in different countries.
  • Successful experience in 2 phases of work from preparation of construction details, planning and compliance documentation to construction management and documentation in a single project.

                                                  copyright @ TSPtravelretailspaceplanners

Our Key personnel have also attained ACI Certifications on:

Airport Operations,

Terminal, Airside & Landside  Operations,

Airport Business Operations

Environmental and Sustainable Airport  Management




TSP creates environments that are responsive, adaptive, inviting and exciting. We believe that retail architecture and store environments are deeply connected, and that each one has an influence and effect upon the other.  We are innovative and agile. We are modern and have traditional values of aesthetics. Each member of our team comes with a unique set of skills and together, we create commercial retail space that stand out from the rest while fitting in harmoniously and experientially. 
More about us

f&b,confectionery,l&t, etc...

Every mood, every moment, every state of mind.

In the Moment.  

Our Philosophy

We approach every project with excitement and enthusiasm, and are always seeking new processes to incorporate new products, innovative materials, exciting tools, and the latest building technologies. Technology empowered Consumer behavior dictates the terms of engagement more than before and as low code automation environment garners mass adoption and appeal, the forms in delivering retail MUST respond accordingly. 

Our outreach

To whom it may concern:

TSP was our design and project management partners at the onset of acquisition of concession space in Singapore in 2004. Following which, for our developments and proposed developments in Hong Kong, Cambodia and China,with Shanghai as a landmark project covering approx. 3000 sqm concession space planning and involving over 50 Brands design and contracts management. During the course of these assignments, Hill has designed, managed and provided sound advice contributing to the overall success of Store Planning Program in Asia.

Dufry Asia

“TSP successfully worked on projects in Singapore and Hong Kong for over 10 years”

WH Smith Asia

“TSP designed, project managed and supervised various projects of our stores from 2000  to 2014”

Nuance Group, Asia

“TSP was our appointed  Perfumes and Cosmetics Store Design Consultant and Project Manager at Changi Airport Terminal 1,

they successfully completed the project to our satisfaction”

Weitnauer Scotts Asia

Idea

We bring ideas to life. That is both our goal, and our vision, so we make every effort to deeply envision and deliver airport travel experience . 
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Design

The design process at TSP involves several stages, from initial sketches to 2D and 3D modeling. 
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Accuracy

We believe in integrated planning. From concept to schematics design development, all multi discipline services planning and design, including digital response.
TSP projects are performed with latest version of design programs. We take accuracy and time schedule very seriously. 

Satisfaction

Commercial retail inputs and airport travelers data as provided by Airports Authorities, Operators, Brands and Vendors are constantly converted to drawings interpretation throughout the process. From the very first line drawn, to the last. Multi Brands commercial space planning and management  inclusive.

Cambodia

Photo By: John Doe
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Shanghai

Photo By: John Doe
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Singapore

Photo By: John Doe
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Hong Kong

Photo By: John Doe
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Latest News 

Our Opinion at the Start

By Eng Hill • August 26, 2021
Interview by Duty Free Middle East
Capital of retail is not Cash

Capital of Retail is not Cash

By Hill • March 12, 2019
There are no design limits in today's world of design, and that creates limitless opportunities for expression. DESIGNING STORE OF THE FUTURE With data intensified AI and ML enabled retail industry, Design Intent, Store Planning and Project delivery be inclusive of AEC, MEP as well as IOT, AI and ML blueprints at onset. SUPPLY CHAIN Merchandising, category management, store operations, finance and tax stays the necessary internal functions coupling with supply chain partners, continues to be the constants delivering FULFILLMENT integral to all 3 forms. SPATIO TEMPORAL While intangible it will be time proven that companies that transform in tandem with the consumers behavior will always be the early birds to catch the worms. Hearty Breakfast. ESG Consumption relevance to the world = summary of entities (conscious acts) MACRO TRENDSMonolithic technology enabled solutions is less effective when companies have resources to deliver integrated-multi packaged ones WHAT COMES AFTER DIGITAL,….... TALK TO US